Shipping Policy

Effective Date: June 1, 2026

Thank you for shopping at Jewelry Capable. We carefully package every order to ensure your jewelry arrives safely. Below are the terms and conditions that constitute our Shipping Policy.

1. Processing Times

Standard Orders: All orders are processed within 1–3 business days.
Custom Orders: Custom or engraved jewelry requires 7–14 business days for production before shipping.
Exclusions: We do not process or ship orders on weekends or major national holidays.

2. Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Standard Shipping: Delivered in 3–5 business days via USPS or UPS.
Expedited Shipping: Delivered in 1–2 business days via UPS or FedEx.
Free Shipping: We offer free standard shipping on all domestic USA orders over $100.

3. Shipment Confirmation and Tracking

Tracking Email: You will receive a shipment confirmation email containing your tracking number once your order ships.
Activation: The tracking number will become active within 24 hours of generation.

4. International Shipping

Destinations: We ship to the United States, Canada, and the European Union.
Delivery Time: International shipping generally takes 7–21 business days, depending on customs clearance.
Duties and Taxes: Jewelry Capable LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the sole responsibility of the customer (tariffs, taxes, VAT, etc.).

5. Damages and Lost Packages

Carrier Responsibility: Jewelry Capable LLC is not liable for any products damaged or lost during shipping.
Filing a Claim: If you received your order damaged, please contact the shipment carrier or our support team immediately to file a claim. Please save all packaging material and damaged goods before filing a claim.

6. Contact Information

If you have any questions about the delivery of your order, please contact us at:

Email: jewelrycapable@gmail.com